PORTLAND, Ore. – The Better Business Bureau has a warning about a scam you might find in your email. It looks to be from Amazon.com, but it has nothing to do with the company.

It's actually a ploy by scammers to get you to click on a link, so they can hack your computer.

The scam works like this: You open your email and see a message from "Amazon.com" in a subject line that reads, “We could not confirm the address associated with your Amazon account.”

The email looks legitimate. It has the official Amazon logo at the top and uses the brand colors.

The email is a short message explaining that Amazon could not confirm some personal information associated with your account. It says before you can access your Amazon account again, you will need to to click a link to verify all your information.

Don’t do it!

The message is just an attempt to gain access to your personal information. The link leads to a third-party website that could be carrying malware.

How to Avoid Email Phishing Scams:

  • Don’t click on links in unsolicited emails. Links can download malware onto your computer and even lead to identity theft. Beware of unsolicited emails in general. Even if they look official, they could be fake.
  • Never share your personal information with someone who has contacted you unsolicited. Personal information can include your date of birth, credit card or banking information, address or your Social Security number.
  • Check BBB Tips: Many email scams use similar techniques. Be sure to review the tips found here.

To learn more about scams, go to BBB Scam Tips here. To report a scam, go to BBB Scam Tracker.

Click here for information from Amazon about how to tell if an email is really from them.