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KGW Digital Q&A: How to succeed in a tough job market

KGW's Galen Ettlin spoke with two career and job experts: Jennifer Nolfi, the director of PSU's Retail Leadership program, and career counselor Vicki Lind.
Credit: KGW

PORTLAND, Ore. — Searching for the right job is always a challenging task, but with how the economy has been impacted by the COVID-19 pandemic, it's more difficult than ever.

Finding success in a tough job market is possible, though, for those who have the right resources and know which steps to take.

During this week's digital Q&A, KGW's Galen Ettlin spoke with two career and employment experts: Jennifer Nolfi, the director of Portland State University's Retail Leadership program; and Vicki Lind, a career counselor with Vicki Lind & Associates.

The following are among the questions that were answered during this week's digital Q&A:

  • What are the most important things I can do to find a job in this market?
  • Money is tight. Should I invest in additional training?
  • Networking seems more crucial than ever. Since we can't meet face to face, how can I connect with the right people?

The experts also answered viewer questions that were submitted via KGW's social media channels.

WATCH: KGW Digital Q&A | How to succeed in a tough job market

Expert bios


Director, Portland State University Retail Leadership program

Jennifer Nolfi serves as the Director of the Athletic and Outdoor Industry and Retail Leadership programs at Portland State University. Prior to PSU, Jennifer served as the Director for Partnership Development at Looptworks and worked for the Portland Development Commission. She earned a BA in Political Science from Lewis and Clark College and a Project Management Certificate from PSU’s Center for Executive and Professional Education.


Career counselor, Vicki Lind & Associates

Vicki Lind has been a career counselor and job search coach in Portland for 20 years. She has an MS in Education from Portland State University, an MS in Early Childhood Education from the University of Oregon, and a certificate in Human Resource Management from Linfield College. She was nominated for the 2019 Portland Business Journal’s Woman of Influence award.


KGW has resources available to help those looking for the right job.

  • We're keeping track of businesses that are hiring here.
  • KGW's "Yes! We're Open" initiative helps spread the word about small businesses that are open.
  • For the past two weeks, KGW Digital Q&A has welcomed employment experts on the show to discuss avenues for finding work.
  • KGW has a comprehensive list of resources to help people who are struggling to get through the COVID-19 pandemic.

The following resources were provided by our two experts:

RELATED: Helpful resources for Oregonians impacted by coronavirus

RELATED: Companies hiring in Portland right now

RELATED: KGW Digital Q&A | Who's hiring?

RELATED: KGW Digital Q&A: Navigating unemployment

WATCH: KGW Q&A | YouTube playlist

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