A Washington state woman who was hailed as an Affordable Care Act success story by President Barack Obama says she has been repeatedly frustrated with the sign up process since then. She s putting a lot of the blame on Washington state s health exchange, not the White House.

Jessica Sanford s story first went public on Oct. 21 when Pres. Obama read a letter from her during his Rose Garden speech

CNN reports Sanford, a self-employed 48-year-old single mother with a teenage son who has ADHD, said she was happy when she thought she had purchased affordable insurance on Washington state s health exchange.

But after Obama s speech, Sanford said she started receiving letters from the exchange about miscalculations. Her projected monthly premiums jumped from $198 to $390. She was also told she'd be ineligible for a federal tax credit.

This is it. I'm not getting insurance, Sanford said. That's where it stands right now unless they fix it.

Sanford says she blames Washington state s health exchange for mixed signals, not the White House. She says she supports the Affordable Care Act and she feels sorry that Obama mentioned her in his speech.

Sanford let Washington's health exchange have it on social media, posting on its Facebook page last week.

Wow. You guys really screwed me over. First it was the error that gave me too much tax credit. You said you'd call me and the 7,999 other people, but I still haven't heard from you. I got over that and did find a plan that was halfway reasonable with a smaller tax credit and that I was determined to work into my already tight budget. Then you send me another letter telling me I don't get any tax credit at all. Now I have been priced out and will not be able to afford the plans you offer. But, I get to pay $95 and up for not having health insurance. I am so incredibly disappointed and saddened. You majorly screwed up.

A spokesperson for Washington HealthPlanFinder told CNN they are looking into Sanford s situation.

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