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PORTLAND, Ore. -- When the snow started falling it seemed like it would never stop.

Hitting right at rush hour, a bigger storm than we thought, snow that was supposed to turn to rain and never did, it kept snowing, said Trimet spokesperson Bekki Witt.

From TriMet to Portland's Transportation Bureau practically nobody saw it coming.

We monitor conditions and we had no clue this would happen, added Cheryl Kuck of the bureau. We did our best.

Kuck says the day crews were immediately dispatched to the trouble spots. The night crews were called in early, but the storm proved to be too much.

We had gridlock by the time we knew were were in an event that wasn't going away, said Kuck.

And should it ever happen again the city wants to be ready. It starts with a better notification system and additional equipment to improve response time.

So we're looking at things in the yard where we have equipment stored, how things are ready to go in an event like that, added Kuck.

According to TriMet, buses were stranded all over the metro, about two dozen in all.

We need to be prepared for the sneaker snow, said Mayor Sam Adams.

The mayor is calling for more de-icing equipment that specializes in freeing buses. He also wants city leaders to consider banningor limiting cars in the new transit mall during snow storms.

We had people driving on light rail tracks, we had cars blocking streetcars and light rail, which gummed up the system, added Adams.

It is a system much in need of a facelift following a winter storm that packed quite a punch.

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