Here are a few simple tips to help you enjoy the new 2.0 KGW News mobile app for iPhone, Android and Blackberry.
Tip 1: Update your phone's software first.
Be sure that you have recently connected your phone to your computer to get the latest updated 'operating software' for your phone. iPhone users, for example, won't be allowed to download the 2.0 KGW News iPhone app until they've updated their iPhone operating software, which is needed to take full advantage of KGW's new app features.
Tip 2: When it comes to Smart phones, age matters.
Our new 2.0 KGW News mobile app is optimized for the latest smartphones and those to come. For example, the iPhone app is very fast on the iPhone 4 whereas it's slightly slower on the older iPhone 3GS. Likewise, there are many many 'flavors' of Android phones. The app works best on the newest phones. Owners of older Android phones may experience page freezing and loading issues.
Tip 3: The new mobile navigation scrolls, left and right
Users of our previous app are used to "tapping" on content. We have more than doubled the amount of content on our new 2.0 KGW News app - and added two levels of navigation to the top of the app. All you need to do to scan our 135+ categories of content is "flick" the two top rows of topics either left or right.
Tip 4: Still have questions or comments. Let us help!
Smart phones are getting smarter all the time, but there's still lots to learn. Sometimes the problems are with the phone and sometimes they are with the app. Either way, we are here to help. If you're having a problem with our app, please let us know and we'll do what we can to help. Just email us.