Complaints filed against asphalt company

Complaints filed against asphalt company

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by KGW reporter Wayne Havrelly

Bio | Email | Follow: @HavrellyKGW

kgw.com

Posted on June 14, 2013 at 5:31 PM

Updated Saturday, Jun 15 at 1:14 PM

PORTLAND -- KGW's Unit-8 has a warning to homeowners.  Traveling paving companies have returned and so have the consumer complaints.

Most of these stories begin with a door knock.  Michelle Schappel of Sublimity, Ore. claims a crew with PJ's Asphalt knocked on the door of her rural home two weeks ago. 

"They said we have leftover asphalt from another job and we'll give you a really good deal," said Schappel.

Later the same day Schappel claims the crew started paving before a contract was even signed.

"I got home and said no. I changed my mind," said Schappel. "They got nasty and mean and said I had to sign the contract and pay the money, but they started working on the job before I was even here."

She reluctantly signed her name and paid $7,000 cash for a job she's not happy with.  She filed a complaint with the Oregon Construction Contractors Board, which is now investigating the case. 

"People are falling for the door-to-door tactic because they're ready to do the job at the moment. The problem is, time after time, they do a really inferior job," said Attorney General Ellen Rosenblum, talking in general terms about traveling asphalt companies that tend to show up in Oregon every spring and then leave at the end of summer.

We contacted PJ's Asphalt by phone, a spokesman named Peter Jennings declined to be recorded or make a written statement.  He told KGW they never knocked on Schappel's door. They claim she contacted them.

The company is licensed with the state and Jennings said they work to resolve all complaints filed with the state.

We checked their Portland business address and their suite turned out to be a mailbox inside a UPS store.  Records show PJ's Asphalt obtained an Oregon business license on May 2, 2013.

Since the company is licensed, it has 30 days to respond to complaints.  State investigators are looking into another complaint against the company filed by Marion County.

Road crews also claim PJ's Asphalt damaged a county road while doing another driveway paving job.

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