Its Thursday morning in West Linn, and just like he has for the last 31 years, Scott Galloway is delivering. The UPS driver brings humor, friendship and packages to his customers.
“Oh my goodness, Scott is awesome!” said one customer. “He's the best UPS driver ever!”
This week is bittersweet for Galloway and the people on his route. He'll retire Friday.
“I have a card for you and I need your autograph!” Another office worker said as Galloway arrived. There are plenty of hugs.
“I'm gonna miss you! Goodbye!" Galloway calls, walking out the door.
Galloway lives and works in West Linn. He's had the same route for 22 years and prides himself on memorizing each address and name. No small task: His route includes 5,000 stops.
“There's our good buddy Greg Williams!" Galloway says. "Works at the library and he lives down here on River Street."
Over his three decades, UPS estimates Galloway has driven 400,000 miles, made 650,000 pickup and delivery stops, and handled 2,000,000 packages.
“I think you can tell from his customer interaction that he really does act the same way on the job as he does off the job. So he's just a great employee,” said Allen Goodall, the Coast Division Manager for UPS.
Some of Galloway’s customers became close friends. Jerome Couture is an artist on his route who will provide music for Galloway's retirement party.
“He's treated us with kid gloves for 30 years and that's why I’m playing at his party," Couture said. "Because he is actually kind of part of the family now.”
If relationships are a form of wealth, Scott Galloway is a rich man. But he feels it’s time for a change.
After 31 years Galloway parks his truck for the last time on Friday the 13th of July. He’s not worried about the superstition of the day.
“Friday the 13th will be a lucky day for me, that's for sure!"