Cover Oregon seeing growth in paper applications

Cover Oregon seeing growth in paper applications

Credit: Evan Sernoffsky, KGW.com staff

Cover Oregon seeing growth in paper applications

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Associated Press

Posted on October 24, 2013 at 4:04 PM

Updated Friday, Oct 25 at 9:01 AM

PORTLAND, Ore. (AP) — Oregon's new health insurance exchange, whose website is glitchy, is getting nearly twice as many applications on paper as electronically.

Cover Oregon spokesman Michael Cox says that as of Wednesday, the marketplace has received 4,260 paper applications and 2,459 electronic ones.

Applicants can use the website to get information about plans, but it isn't reliable enough to tell them which specific plans and subsidies they are eligible for.

People who send in paper applications can get that information.

Cover Oregon officials hope to have the website fully functional by the end of the month.

The website has received more than 470,000 unique website visitors, and the Cover Oregon office has gotten more than 20,000 phone calls.

Oregon has an estimated 600,000 people who lack health insurance.

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